Retail Loss Prevention
International trends are that retailers will lose 2% of their stock annually through theft. The aim of this course is to introduce you to key principles relating to Retail Loss Prevention.
When you have completed this course, you should be able to:
- Understand how much is being lost;
- List who the shoplifters are;
- Understand why people steal;
- Outline methods commonly used by shoplifters;
- Outline actions to prevent or minimise loss;
- Explain offender apprehension;
- Deal with offenders;
- Deal with evidence and the Police;
- Implement simple security measures.
This course is 2 hours long and covers the following topics:
- What is Shrinkage?
- Loss Through Theft
- The Cost of Theft
- Theft Defined
- Staff Theft
- How Big is The Problem?
- Most Frequently Shoplifted Items by Store Type
- Shoplifting Techniques
- Who is doing the stealing?
- “True Need” Shoplifters
- “Reseller” Shoplifters
- The Professional Thief
- The Drug Addict or Alcoholic Thief
- “Amateur” Shoplifters
- The Impulse Thief
- The Juvenile Thief
- The Habitual Thief
- Offender Types
- What to Watch For
- Shop Layout
- Technical Aids
- Dealing with Offenders
- Trespass
- The Approach
- Civil Recovery
- What Can Staff Do?
- Witness Statement
- Staff Theft
- Preventing Staff Theft
- Conclusion
Certification
All learners that successfully complete all required coursework and training for this course will receive a Certificate of Completion from eCPD.ie. This shall be emailed to you after your test scores have been reviewed.
Course Price
€65 per individual.
